Guaranteed authentic. For life.
How we check
We check every bag by hand before it goes online. If there's any doubt, we don't sell it.
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01
Checked by hand
Material, stitching, hardware, logos and serial number.
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02
Signed authenticity card
Comes with your bag.
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03
Lifetime guarantee
Not authentic? You get the full price back.
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Frequently Asked Questions
Second-hand products
The term Second Hand (or "Pre-Loved") is the generic term and simply means: used .
- A second-hand designer bag has already been owned and used by another person.
- Her age doesn't matter – she can be from last season or already 30 years old.
The term vintage is a special category within the second-hand segment and refers to the age and style of the product:
- A bag is considered vintage if it is generally at least 20 years old.
- It is often typical of a particular era (e.g. the 80s or 90s) and embodies the style, materials and craftsmanship of that time.
- Note: Every vintage bag is second-hand, but not every second-hand bag is vintage.
In summary:
Second-hand is used . Vintage is old, used, and stylistically relevant .
It's quite simple: You get timeless luxury quality at a fair price and do something good for the environment at the same time. Every second-hand designer bag is unique and has a story – often they are limited edition models that are no longer available.
High-quality designer pieces are built to last and retain their value. With us, you're guaranteed authentic bags, carefully inspected, so you can make your dream of owning a Chanel, Hermès, or Louis Vuitton a reality – without paying the full retail price.
Sustainable luxury that's worth it.
With us, you get a lifetime guarantee of authenticity! We know how important originality is. That's why we guarantee the authenticity of all our designer bags for life.
Our confidence rests on two pillars:
- Expert inspection: every single bag is carefully inspected by our certified experts against the strictest criteria to guarantee 100% authenticity.
- Unique certificate: you also receive a unique certificate of authenticity linked specifically to your bag. That is your personal, tamper-proof record and your irrevocable guarantee of authenticity.
The hearts show the condition at a glance:
New · 5 hearts
Unworn and unused.
Like new · 4.5 hearts
Pristine, no noticeable signs of wear.
Very good · 4 hearts
Almost like new, with light signs of wear.
Good · 3.5 hearts
With visible signs of wear.
Satisfactory · 3 hearts
With minor flaws.
You'll find the details for each piece under “Condition” in the product information.
For quality reasons, we don't sell anything below 3 hearts.
Every bag with a merchandise value of €100 or more comes with a dust bag – either from the original product (if available) or from us. You can see exactly what's included in the respective product description. An invoice from us is, of course, always included.
All bags are carefully inspected and prepared before being sold. Depending on their condition, they are professionally cleaned or refurbished to ensure you receive your designer bag in the best possible condition. Any signs of wear are clearly documented in the product description and photos.
authentication
Yes, absolutely. Every bag is checked for authenticity by our experts and comes with a certificate of authenticity. We also include all original authenticity tags, if they are still present – you can see this in the respective product description.
That won't happen – but if it does, you're protected by our lifetime authenticity guarantee. Should a bag unexpectedly turn out to be a fake, we will of course take it back and refund you the full purchase price.
Shipping
In Germany your bag arrives in 3–4 working days, in the EU in 5–6 and worldwide in up to 7 working days. We always ship insured with DHL and tracking.
Yes, from an order value of €100 in Germany, €200 in the EU and €500 worldwide. Below that, shipping costs €4.99, €14.99 or €29.99. We always ship insured with DHL and tracking.
You can return the bag to us within 14 days. The buyer is responsible for return shipping costs.
Returns accepted only in original condition.
Goods can only be returned with our attached label; please do not remove it if you wish to return the item.
We ship exclusively with DHL – always fully insured for the entire value of the goods and with a tracking number. As a customer, you are therefore completely protected from shipping to delivery.
Returns can be initiated directly via the link in your shipping confirmation (order status). The cost of the provided DHL label, €6.46, will be deducted from the refund.
